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Claiming against your warranty

How do I make a claim?

We're here to help.

If you have concerns regarding your BlueScope product contact us to discuss your matter.

Our team will help answer any questions you may have, if the issue can not be resolved over the phone they will send out a Consumer Query Form to be filled out

Filling out, and sending back, the Consumer Query Form gives BlueScope the required information to assess the matter and, if need be, one of our Field Performance Technical Specialists is sent out to undertake a site inspection.

Contact BlueScope regarding your warranty claim

Want to talk to someone? Call our Contact Centre on 1800 800 789
Email: steeldirect@bluescopesteel.com